What to Look for in an AC Repair Technician

July 08, 2015

The time has arrived to get your shorts out of storage, the weather is certainly heating up here in Derby. Your AC is going to be in for a workout this season. If you haven’t already, it’s a good idea to have an AC repair professional selected and thoroughly vetted before your AC has any troubles surviving an incoming heatwave.

It would be optimal if you could just select the first number out of the phone book and have confidence that they’ll do a good job, but there are companies out there that are looking to take advantage of your unfortunate situation. We don’t want to leave you sweating a sketchy repairman or the heat so the team at Giordanos Heating and Air Conditioning has some cautionary signs to watch out for that let you know you may be dealing with an untrustworthy company.

1) Requesting Full Payment Prior to Starting Work

A reputable company will provide you with an estimate in advance of beginning any work. Any company demanding payment prior to starting work should be called into question. Another sign of a shady company is asking for payment in cash. This could lead to frustrations down the road having your problem fixed accurately or completely.

2) Quotes a Cost Ahead of Inspection

A technician may have an idea of what is going wrong with your air conditioner over a phone call, but they won’t know for certain until they have actually inspected your system. Choose a company that will provide you with an estimate only after conducting an inspection.

3) Refuses to Put it in Writing

If you’ve watched even 5 minutes of a court show on TV, you know you have to get it in writing. This is non-negotiable. If a company isn’t willing to put the labor and charges into writing, don’t trust them to accomplish the work. By getting a signed contract prior to work beginning you’re guaranteeing that you and your contractor are on the same page and you’ll have no unexpected costs following the completion of your repair.

4) They aren’t licensed

Not every state requires that contractors are licensed, but the majority do. You can look up online and see if licenses are required in your area. If you reside in a state that requires licensing, by choosing a licensed company, you’re protecting yourself from a company that uses untrained workers. And any grievances or issues with the company you choose can be reported. If you find a company that is operating without a license, there’s usually a reason for that and you’ll want keep clear.

These warning signs will hopefully help guide you along as you’re looking for a trusted AC repair technician in the Derby area. The pros at Giordanos Heating and Air Conditioning are ready to get the work done right and earn your trust. Give us a call at 203-772-8319 to set up an appointment up with us anytime.