I was looking to have central air installed in my home. I had gotten ~4 quotes prior to Giordano's, with varying experiences. Dave, one of the owners of the company, came out to look at my house and provide a quote. Dealing with him was much better than a sales person. Pricing was about in line with quotes I had received previously. Dave did talk me out of some unnecessary upgrades that other companies had pushed - saving me a bit of money. Dave showed up 3 times during the two-day install. He looked over the progress of the job and offered to answer questions / address any concerns I had. The installers were great - and left virtually no mess behind. I tend to be rather particular when I have people do work (on my house, cars, etc). I was somewhat concerned that I'd be left disappointed with at least some portion of the job. I wasn't. The install went smooth, everything looks good, and my house is now comfortable.